I spent Friday afternoon telling my friend Wes that I have never lost a hard drive that wasn’t in a Raid 5 / NAS… Thus, my Mac hard drive failed Saturday afternoon. Amazing?!?!
Anyhow, I couldn’t be more impressed with Apple. I put in a support request online and was called with in seconds of hitting the submit button. I was unable to resolve it on the phone, but was able to schedule and appointment for 2 hours later at the Cherry Creek Mac store. Luckily for me, Stu has recently had a hard drive die on him. So, I had purchased my Time Capsule and been regularly backing up to it. They quickly determined that the drive was dead and put in a new one. After only a few hours at home, I was able to restore from the Time Capsule and I am back up and running with all of my files intact…. After years of owning PC’s, I couldn’t be more impressed.
Even better, was seeing Peter Forsberg in the Mac store while I was waiting. I cannot imagine losing a hard driving ending up better…………
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